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| Known Issues |
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Product Support: |
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Support for the software package 4Events Gymnastics Scoring System
is available via
email.
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Issue: |
Windows 7 and Vista Users
During the installation of the 4Events product, some
customers may receive the Error 1721 at the end of the
install process.
The installation will perform a back out. The product
install does NOT complete. |
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| Resolution: |
Press the "OK" button. The
installation will be backed out.
The Windows User Account Control (UAC) must be turned off
during the install.
The Windows UAC feature can be found in "User Account"
within the Control Panel. |
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Issue: |
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Some users have reported an error when attempting to install
a new release using the SETUP.EXE file. |
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| Resolution: |
The 4Events.msi can also be used to
install the product. This is the Windows Installer
installation file.
Right-click on the 4Events.msi file and click "Install". |
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